[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/safepaw.com\/if-someone-experiences-property-damage-should-they-contact-the-store-or-the-manufacturer\/#BlogPosting","mainEntityOfPage":"https:\/\/safepaw.com\/if-someone-experiences-property-damage-should-they-contact-the-store-or-the-manufacturer\/","headline":"If Someone Experiences Property Damage, Should They Contact the Store or the Manufacturer?","name":"If Someone Experiences Property Damage, Should They Contact the Store or the Manufacturer?","description":"Table of ContentsThe Most Direct Route: Contacting the Marketplace or BrandHow the Process Works Based on Where You Bought ItIf You Bought from Amazon or Chewy:If You Bought from a...","datePublished":"2025-07-21","dateModified":"2025-07-30","author":{"@type":"Person","@id":"https:\/\/safepaw.com\/author\/gagwlogingmail-com\/#Person","name":"ZYT","url":"https:\/\/safepaw.com\/author\/gagwlogingmail-com\/","identifier":15,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/dd4fae52467da81ae79977249b1219ae270a76d7ffef03e36211d61cb375cceb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/dd4fae52467da81ae79977249b1219ae270a76d7ffef03e36211d61cb375cceb?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Safe Paw Ice Melt","logo":{"@type":"ImageObject","@id":"https:\/\/safepaw.com\/wp-content\/uploads\/2019\/07\/blog-fallback.jpg","url":"https:\/\/safepaw.com\/wp-content\/uploads\/2019\/07\/blog-fallback.jpg","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/safepaw.com\/wp-content\/uploads\/2025\/07\/If-Someone-Experiences-Property-Damage-Should-They-Contact-the-Store-or-the-Manufacturer-1024x747.jpg","url":"https:\/\/safepaw.com\/wp-content\/uploads\/2025\/07\/If-Someone-Experiences-Property-Damage-Should-They-Contact-the-Store-or-the-Manufacturer-1024x747.jpg","height":"747","width":"1024"},"url":"https:\/\/safepaw.com\/if-someone-experiences-property-damage-should-they-contact-the-store-or-the-manufacturer\/","about":["Steve's Q&A"],"wordCount":1097,"keywords":["Amazon returns","brand direct contact","Chewy customer support","consumer protection tips","consumer rights","contact manufacturer","customer service tips","damage complaint process","damaged product help","defective product process","Ice Melt Damage","manufacturer warranty claims","product damage claims","product defect reporting","product issue resolution","product liability","product return policy","product support guidance","product warranty","property damage resolution","retail vs manufacturer","retailer vs supplier","specialty product claims","store vs brand support","winter product damage"],"articleBody":".wp-block-kadence-spacer.kt-block-spacer-16081_2d4dd5-1138 .kt-block-spacer{height:20px;}.wp-block-kadence-spacer.kt-block-spacer-16081_2d4dd5-1138 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}.kb-table-of-content-nav.kb-table-of-content-id16081_f21e8d-c711 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);box-shadow:0px 0px 14px 0px rgba(0, 0, 0, 0.2);}.kb-table-of-content-nav.kb-table-of-content-id16081_f21e8d-c711 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id16081_f21e8d-c711 .kb-table-of-contents-title{font-size:var(--global-kb-font-size-xl, 3rem);font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id16081_f21e8d-c711 .kb-table-of-content-wrap .kb-table-of-content-list{font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}Table of ContentsThe Most Direct Route: Contacting the Marketplace or BrandHow the Process Works Based on Where You Bought ItIf You Bought from Amazon or Chewy:If You Bought from a Local Retailer or Pet Store:If You Bought Direct from the Brand's Website:Why It's Best to Go Direct When in DoubtConclusionFAQs About Reporting Product-Related Property DamageWhen a customer experiences potential property damage and believes it might be related to a product, the next step can feel uncertain. Should you contact the store where you purchased the item, or go straight to the manufacturer?In most cases, the path to resolution depends on where you purchased the product and how the brand\u2019s distribution works. Here\u2019s a clear breakdown of what to do\u2014and why your first call should usually not be to the store..kadence-column9890_013d83-f6 > .kt-inside-inner-col{padding-right:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.kadence-column9890_013d83-f6 > .kt-inside-inner-col,.kadence-column9890_013d83-f6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column9890_013d83-f6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column9890_013d83-f6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column9890_013d83-f6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column9890_013d83-f6 > .kt-inside-inner-col{background-color:#f0f8ff;}.kadence-column9890_013d83-f6 > .kt-inside-inner-col:before{opacity:0.3;background-color:#fffaf0;}.kadence-column9890_013d83-f6{position:relative;}@media all and (max-width: 1024px){.kadence-column9890_013d83-f6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column9890_013d83-f6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}Ice and Snow Everywhere? Stock Up on Safe Paw – the\u00a0ONLY Pet Safe Ice Melt\u00a0you can trust.wp-block-kadence-advancedbtn.kb-btns9890_e20324-1d{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns9890_e20324-1d .kt-button{font-weight:normal;font-style:normal;}.kt-btns9890_e20324-1d .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns9890_e20324-1d .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns9890_e20324-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9890_e20324-1d .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns9890_e20324-1d .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns9890_e20324-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9890_e20324-1d .kt-btn-wrap-0 .kt-button:focus{background:#444444;}ul.menu .wp-block-kadence-advancedbtn .kb-btn9890_7136c4-6b.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn9890_7136c4-6b.kb-button{color:#000000;font-size:18px;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.wp-block-kadence-advancedbtn .kb-btn9890_7136c4-6b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn9890_7136c4-6b.kb-button:focus{color:#ffffff;background:#000000;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn9890_7136c4-6b.kb-button{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn9890_7136c4-6b.kb-button{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}BUY FOR YOUR HOMEul.menu .wp-block-kadence-advancedbtn .kb-btn9890_833cb1-fc.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn9890_833cb1-fc.kb-button{color:#000000;font-size:18px;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.wp-block-kadence-advancedbtn .kb-btn9890_833cb1-fc.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn9890_833cb1-fc.kb-button:focus{color:#ffffff;background:#000000;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn9890_833cb1-fc.kb-button{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn9890_833cb1-fc.kb-button{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}BULK ORDERThe Most Direct Route: Contacting the Marketplace or BrandMost products today are sold through various online marketplaces and retailers, including Amazon, Chewy, local pet stores, and big-box chains. Each of these has its own policies for handling returns, complaints, or claims.However, when it comes to specialty products\u2014such as those used for ice melt, pet safety, or winter surface treatments\u2014the most knowledgeable support typically comes directly from the manufacturer or brand, not the store shelf.That\u2019s because:Retail stores and marketplaces act as distribution channels, not product experts.They often don\u2019t have the technical knowledge to evaluate damage claims.They may pass the issue back to the manufacturer anyway for resolution.Reaching out directly to the brand ensures your case is reviewed by those who understand the product\u2019s ingredients, surface interactions, and warranty policies.Pet Friendly Ice Melt – Safe Paw!The Original and the #1 Child and Pet Safe Ice Melt for over 20 years. Guaranteed environmentally safe \u2013 will not harm waterways and sensitive wetlands.Buy NowHow the Process Works Based on Where You Bought ItHere\u2019s what typically happens depending on where you made your purchase:If You Bought from Amazon or Chewy:These platforms handle customer service directly. If damage or concerns arise, start by submitting a ticket through the platform. 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767px){.kadence-column9846_c05bb5-ec > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}Get ready for winter with – the ONLY Pet Safe Ice Melt you can trust.wp-block-kadence-advancedbtn.kb-btns9846_2c7a46-cf{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns9846_2c7a46-cf .kt-button{font-weight:normal;font-style:normal;}.kt-btns9846_2c7a46-cf .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns9846_2c7a46-cf .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns9846_2c7a46-cf .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9846_2c7a46-cf .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns9846_2c7a46-cf .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns9846_2c7a46-cf .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9846_2c7a46-cf 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However, these stores often escalate product-specific concerns to their distribution partners, who then notify the brand.If You Bought Direct from the Brand\u2019s Website:This is the most direct route. The brand will have full access to your order details and can assess your concerns efficiently\u2014whether through photos, batch numbers, or additional usage information.Why It\u2019s Best to Go Direct When in DoubtWhile stores play a role in the customer experience, the brand has the final say on how product-related issues are handled. From understanding the exact product formulation to determining whether surface damage could have resulted from improper use or a defective batch, the manufacturer is in the best position to assist.Many companies also maintain product liability policies or offer satisfaction guarantees that the retailer is not authorized to fulfill on their behalf..wp-block-kadence-advancedheading.kt-adv-heading9573_de02b6-65, .wp-block-kadence-advancedheading.kt-adv-heading9573_de02b6-65[data-kb-block=\"kb-adv-heading9573_de02b6-65\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading9573_de02b6-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading9573_de02b6-65[data-kb-block=\"kb-adv-heading9573_de02b6-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading9573_de02b6-65 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading9573_de02b6-65[data-kb-block=\"kb-adv-heading9573_de02b6-65\"] img.kb-inline-image{width:150px;vertical-align:baseline;}Pet Safe Ice Melt – Safe Paw.kb-image9573_b3bb00-94 .kb-image-has-overlay:after{opacity:0.3;}Safe Paw, Child Plant Dog Paw & Pet Safe Ice Melt -35lb, 36 Pails.wp-block-kadence-advancedbtn.kb-btns9573_39182f-28{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns9573_39182f-28 .kt-button{font-weight:normal;font-style:normal;}.kt-btns9573_39182f-28 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns9573_39182f-28 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns9573_39182f-28 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_39182f-28 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns9573_39182f-28 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns9573_39182f-28 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_39182f-28 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}ul.menu .wp-block-kadence-advancedbtn .kb-btn9573_4a4a9f-04.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn9573_4a4a9f-04.kb-button{background:#0693e3;font-size:var(--global-kb-font-size-lg, 2rem);}Bulk Buy Now.kb-image9573_83b2dc-17 .kb-image-has-overlay:after{opacity:0.3;}Safe Paw, Child Plant Dog Paw & Pet Safe Ice Melt -22lb, 100Bboxes.wp-block-kadence-advancedbtn.kb-btns9573_b23425-3e{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns9573_b23425-3e .kt-button{font-weight:normal;font-style:normal;}.kt-btns9573_b23425-3e .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns9573_b23425-3e .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns9573_b23425-3e .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_b23425-3e .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns9573_b23425-3e .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns9573_b23425-3e .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_b23425-3e .kt-btn-wrap-0 .kt-button:focus{background:#444444;}ul.menu .wp-block-kadence-advancedbtn .kb-btn9573_3ef5c3-7a.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn9573_3ef5c3-7a.kb-button{background:#0693e3;font-size:var(--global-kb-font-size-lg, 2rem);}Bulk Buy Now.kb-image9573_278376-4e .kb-image-has-overlay:after{opacity:0.3;}Safe Paw, Child Plant Dog Paw  Pet Safe Ice Melt, 160 Jugs.wp-block-kadence-advancedbtn.kb-btns9573_4a7ac1-ae{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns9573_4a7ac1-ae .kt-button{font-weight:normal;font-style:normal;}.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_4a7ac1-ae .kt-btn-wrap-0 .kt-button:focus{background:#444444;}ul.menu .wp-block-kadence-advancedbtn .kb-btn9573_8eec4c-25.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn9573_8eec4c-25.kb-button{background:#0693e3;font-size:var(--global-kb-font-size-lg, 2rem);}Bulk Buy Now.kadence-column9573_5603f6-85 > .kt-inside-inner-col,.kadence-column9573_5603f6-85 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column9573_5603f6-85 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column9573_5603f6-85 > .kt-inside-inner-col{flex-direction:column;}.kadence-column9573_5603f6-85 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column9573_5603f6-85 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column9573_5603f6-85{position:relative;}@media all and (max-width: 1024px){.kadence-column9573_5603f6-85 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column9573_5603f6-85 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kb-image9573_7131e2-81 .kb-image-has-overlay:after{opacity:0.3;}.wp-block-kadence-advancedbtn.kb-btns9573_577733-95{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns9573_577733-95 .kt-button{font-weight:normal;font-style:normal;}.kt-btns9573_577733-95 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns9573_577733-95 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns9573_577733-95 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_577733-95 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns9573_577733-95 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns9573_577733-95 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns9573_577733-95 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}ul.menu .wp-block-kadence-advancedbtn .kb-btn9573_bbb28e-bd.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn9573_bbb28e-bd.kb-button{color:#000000;background:#fcb900;}.wp-block-kadence-advancedbtn .kb-btn9573_bbb28e-bd.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn9573_bbb28e-bd.kb-button:focus{background:#fcb900;}Click Here To Buy Now.wp-block-kadence-advancedheading.kt-adv-heading9573_d4b84f-d4, .wp-block-kadence-advancedheading.kt-adv-heading9573_d4b84f-d4[data-kb-block=\"kb-adv-heading9573_d4b84f-d4\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading9573_d4b84f-d4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading9573_d4b84f-d4[data-kb-block=\"kb-adv-heading9573_d4b84f-d4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading9573_d4b84f-d4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading9573_d4b84f-d4[data-kb-block=\"kb-adv-heading9573_d4b84f-d4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}Pet Products Powered By EzPz.pet.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id9573_b91385-0e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id9573_b91385-0e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column9573_cf1931-f0 > .kt-inside-inner-col,.kadence-column9573_cf1931-f0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column9573_cf1931-f0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column9573_cf1931-f0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column9573_cf1931-f0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column9573_cf1931-f0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column9573_cf1931-f0{position:relative;}@media all and (max-width: 1024px){.kadence-column9573_cf1931-f0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column9573_cf1931-f0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}Pet Safe Ice Melt by Safe Paw.kadence-column9573_cf5998-52 > .kt-inside-inner-col,.kadence-column9573_cf5998-52 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column9573_cf5998-52 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column9573_cf5998-52 > .kt-inside-inner-col{flex-direction:column;}.kadence-column9573_cf5998-52 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column9573_cf5998-52 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column9573_cf5998-52{position:relative;}@media all and (max-width: 1024px){.kadence-column9573_cf5998-52 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column9573_cf5998-52 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}All Natural Cat Litters by Next Gen Pet.kadence-column9573_286617-67 > .kt-inside-inner-col,.kadence-column9573_286617-67 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column9573_286617-67 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column9573_286617-67 > .kt-inside-inner-col{flex-direction:column;}.kadence-column9573_286617-67 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column9573_286617-67 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column9573_286617-67{position:relative;}@media all and (max-width: 1024px){.kadence-column9573_286617-67 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column9573_286617-67 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}Nutritious Pet Treats by Remy’s KitchenConclusionIf you experience property damage and believe a product might be involved, don\u2019t get caught in a loop between stores and service reps. Your best move is to reach out to the brand directly or contact the marketplace through which the item was purchased.Manufacturers are equipped with the knowledge and tools to address your concerns more thoroughly\u2014and they\u2019re committed to maintaining customer trust and satisfaction. The smoother the communication, the faster the resolution.FAQs About Reporting Product-Related Property Damage.kt-accordion-id16081_a1ada4-5437 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id16081_a1ada4-5437 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id16081_a1ada4-5437 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\t\t\t\t.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id16081_a1ada4-5437:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id16081_a1ada4-5437 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id16081_a1ada4-5437 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\t\t\t\t.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id16081_a1ada4-5437 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id16081_a1ada4-5437 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id16081_a1ada4-5437 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id16081_a1ada4-5437 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id16081_a1ada4-5437 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\t\t\t\t.kt-accordion-id16081_a1ada4-5437 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}Should I contact the store or the brand if I experience damage?Start with the brand if possible. They\u2019re best equipped to understand product-related issues and offer resolution.What if I bought from Amazon or Chewy?Begin by submitting a support request through the marketplace. They\u2019ll either handle the issue or forward it to the manufacturer.Can a pet store resolve a product issue directly?They can assist with basic returns, but most damage claims are escalated to the brand through their distribution network.Why is it better to contact the manufacturer?The manufacturer understands the product’s formulation, warranty, and potential for interaction with surfaces, making them best suited to evaluate claims.What information should I provide when making a claim?Include your purchase receipt, batch number (if available), photos of the damage, and a clear description of the issue..kb-image7293_995172-bb .kb-image-has-overlay:after{opacity:0.3;}.wp-block-kadence-advancedbtn.kb-btns7293_04df89-6c{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns7293_04df89-6c .kt-button{font-weight:normal;font-style:normal;}.kt-btns7293_04df89-6c .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns7293_04df89-6c .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns7293_04df89-6c .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns7293_04df89-6c .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns7293_04df89-6c .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns7293_04df89-6c .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns7293_04df89-6c .kt-btn-wrap-0 .kt-button:focus{background:#444444;}ul.menu .wp-block-kadence-advancedbtn .kb-btn7293_9345c5-16.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn7293_9345c5-16.kb-button{color:#000000;background:#ffffff;font-size:var(--global-kb-font-size-lg, 2rem);border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}.wp-block-kadence-advancedbtn .kb-btn7293_9345c5-16.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_9345c5-16.kb-button:focus{color:#ffffff;background:#8ed1fc;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn7293_9345c5-16.kb-button{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn7293_9345c5-16.kb-button{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}Get It NowOther Ice Melt Products.kb-row-layout-id7293_27ff05-f6 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id7293_27ff05-f6 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id7293_27ff05-f6 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id7293_27ff05-f6 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id7293_27ff05-f6 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id7293_27ff05-f6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column7293_2f7a47-cb > .kt-inside-inner-col,.kadence-column7293_2f7a47-cb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column7293_2f7a47-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column7293_2f7a47-cb > .kt-inside-inner-col{flex-direction:column;}.kadence-column7293_2f7a47-cb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column7293_2f7a47-cb > .kt-inside-inner-col{background-image:url('https:\/\/safepaw.com\/wp-content\/uploads\/2020\/10\/rev_tm_carousel_image_07102019.jpg');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column7293_2f7a47-cb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column7293_2f7a47-cb{position:relative;}@media all and (max-width: 1024px){.kadence-column7293_2f7a47-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column7293_2f7a47-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.wp-block-kadence-spacer.kt-block-spacer-7293_50dd00-8e .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-7293_50dd00-8e .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}Traction MagicStay safe on slippery surfaces with a product that\u2019s 100% natural and safe for pets, people, and your property. Use Traction Magic on sidewalks, steps, or as instant traction for your car..wp-block-kadence-spacer.kt-block-spacer-7293_e67b9d-cd .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-7293_e67b9d-cd .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}.wp-block-kadence-advancedbtn.kb-btns7293_4e349e-c2{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns7293_4e349e-c2 .kt-button{font-weight:normal;font-style:normal;}ul.menu .wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button{color:#ffffff;background:#092879;font-size:28px;border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button:focus{color:#092879;background:#ffffff;border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button:focus{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_0c3660-bb.kb-button:focus{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}}Buy Now.wp-block-kadence-spacer.kt-block-spacer-7293_54b24f-49 .kt-block-spacer{height:70px;}.wp-block-kadence-spacer.kt-block-spacer-7293_54b24f-49 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}.kadence-column7293_9e514b-84 > .kt-inside-inner-col,.kadence-column7293_9e514b-84 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column7293_9e514b-84 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column7293_9e514b-84 > .kt-inside-inner-col{flex-direction:column;}.kadence-column7293_9e514b-84 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column7293_9e514b-84 > .kt-inside-inner-col{background-image:url('https:\/\/safepaw.com\/wp-content\/uploads\/2020\/10\/safethaw_product_carousel_image.jpg');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column7293_9e514b-84 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column7293_9e514b-84{position:relative;}@media all and (max-width: 1024px){.kadence-column7293_9e514b-84 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column7293_9e514b-84 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.wp-block-kadence-spacer.kt-block-spacer-7293_e387c9-c4 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-7293_e387c9-c4 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}Safe ThawImagine an ice melt you can put down and never worry about. It won\u2019t harm pets, kids and your property. That\u2019s Safe Thaw. Unlike anything else on the market, Safe Thaw can change how winter affects our planet..wp-block-kadence-spacer.kt-block-spacer-7293_f87dcc-63 .kt-block-spacer{height:6px;}.wp-block-kadence-spacer.kt-block-spacer-7293_f87dcc-63 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}.wp-block-kadence-spacer.kt-block-spacer-7293_3421cc-bf .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-7293_3421cc-bf .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}.wp-block-kadence-advancedbtn.kb-btns7293_68a320-72{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns7293_68a320-72 .kt-button{font-weight:normal;font-style:normal;}ul.menu .wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button{color:#ffffff;background:#092879;font-size:28px;border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button:focus{color:#092879;background:#ffffff;border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button:focus{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}.wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn7293_29036b-b0.kb-button:focus{border-top-color:#092879;border-top-style:solid;border-right-color:#092879;border-right-style:solid;border-bottom-color:#092879;border-bottom-style:solid;border-left-color:#092879;border-left-style:solid;}}Buy Now.wp-block-kadence-spacer.kt-block-spacer-7293_23bd87-3d .kt-block-spacer{height:70px;}.wp-block-kadence-spacer.kt-block-spacer-7293_23bd87-3d .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}.kb-row-layout-id7293_527e69-f5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id7293_527e69-f5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id7293_527e69-f5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id7293_527e69-f5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id7293_527e69-f5 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id7293_527e69-f5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column7293_81991b-dd > .kt-inside-inner-col,.kadence-column7293_81991b-dd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column7293_81991b-dd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column7293_81991b-dd > .kt-inside-inner-col{flex-direction:column;}.kadence-column7293_81991b-dd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column7293_81991b-dd > .kt-inside-inner-col{background-image:url('https:\/\/safepaw.com\/wp-content\/uploads\/2020\/10\/rev_tm_carousel_image_07102019.jpg');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column7293_81991b-dd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column7293_81991b-dd{position:relative;}@media all and (max-width: 1024px){.kadence-column7293_81991b-dd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column7293_81991b-dd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.wp-block-kadence-spacer.kt-block-spacer-7293_d86da8-f1 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-7293_d86da8-f1 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}Ice Traction (with Traction Magic\u2122)Ice Traction (with Traction Magic\u2122) is your go-to winter solution for driveways, walkways, parking lots \u2014 and even black ice on the road. Unlike salt or ice melts, it delivers instant grip on snow and slippery surfaces with no wait time. 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